Terms of Use
Effective Date: August 31, 2026
Welcome to Trinity Tree Service. These Terms and Conditions, referred to as the Terms, govern your use of https://trinitytreeservicega.com and any replacement domain that links to these Terms (the Site), as well as your inquiry about or engagement of our tree care, removal, plant health care, and related services (the Services).
By accessing the Site, submitting an inquiry, requesting an estimate, approving a proposal, signing a work authorization, or engaging the Services, you agree to these Terms to the extent applicable. A written estimate, proposal, work authorization, invoice, or other signed agreement may include additional or different terms. If there is a conflict, the written agreement for the specific project controls.
1. General Information
Trinity Tree Service is a Georgia based tree service business serving residential and commercial customers. Our Services may include tree removal, trimming and pruning, stump grinding, plant health care, tree risk assessments, emergency tree service, storm-response work, and related tree-care work, subject to the scope described in the applicable written estimate or agreement.
Information on the Site is provided for general informational purposes. Availability, service areas, pricing, response times, and the suitability of a particular service are subject to confirmation after we evaluate the property and project conditions.
2. Estimates and Proposals
Unless an estimate states otherwise in writing, estimates are provided without charge and are valid for thirty (30) days from the date issued. An estimate is based on the conditions reasonably observable at the time of inspection and on the scope of work discussed with you. An estimate is not a guarantee that all relevant conditions are visible or known before work begins.
Work is not scheduled or authorized unless and until we accept the project and you approve the applicable estimate, proposal, work authorization, or other agreement in the manner we specify. We may decline a project, revise a proposal, or require additional site review where safety, access, equipment, crew availability, permitting, utility, weather, insurance, or other conditions warrant.
3. Changes in Scope and Unforeseen Conditions
Trees and work sites may contain hidden or changing conditions, including decay, structural defects, embedded metal, concrete, wires, inaccessible areas, unstable ground, pests, hazardous materials, or conditions beneath soil or vegetation. If the scope of work changes or an unforeseen condition is discovered, we may pause work and provide a change order, revised estimate, or other written notice before proceeding with additional work.
You agree to pay for authorized changes in scope and additional work. Emergency action reasonably necessary to protect people or property may be taken as permitted by the written agreement or applicable law. If a change cannot be agreed upon, we may suspend or discontinue the affected portion of work, and you remain responsible for Services already performed and costs properly incurred.
4. Scheduling, Weather, and Safety Delays
Tree work depends on weather, ground conditions, crew safety, equipment availability, utility conditions, and other circumstances that may be outside our control. We may delay, reschedule, modify, or stop work when conditions are unsafe or could create an unreasonable risk to people, property, equipment, trees, or the environment. Examples include high winds, lightning, severe weather, saturated ground, utility hazards, equipment failure, emergencies, and site-access limitations.
We will use reasonable efforts to communicate material scheduling changes and work with you to reschedule. Dates and completion times are estimates unless expressly guaranteed in a signed writing. We are not responsible for delays caused by conditions outside our reasonable control.
5. Property Access and Customer Preparation
By authorizing Services, you grant Trinity Tree Service and its personnel, vehicles, and equipment reasonable access to the property and work area to inspect, prepare for, perform, and complete the agreed work. You are responsible for ensuring that we have lawful authority to access the property and for notifying us of any access restrictions, gates, pets, parking limitations, homeowner-association rules, or other site conditions that may affect the work.
Before our arrival, you must remove or protect vehicles, outdoor furniture, decorations, toys, fragile landscaping, pet waste, and other movable items from the work area and access route. You must keep people and pets outside designated work zones while work is underway. We take reasonable care to protect the property; however, tree work may require heavy equipment, trucks, mats, ropes, and foot traffic. To the fullest extent permitted by law, we are not responsible for ordinary and unavoidable disturbance or wear resulting from the approved method of performing the work, including reasonable impact to lawns, turf, soil, driveways, or landscaping.
6. Utilities, Underground Features, and Private Structures
You must disclose and identify all known private underground or concealed features that may be affected by the Services. These include private utility lines, irrigation systems, invisible fences, landscape lighting, septic systems, drainage systems, wells, private water or gas lines, unmarked cables, and similar features. You are responsible for arranging appropriate identification or marking of private systems that are not handled by a public utility-locating service.
Where appropriate to the scope of work, we may request public utility locates through Georgia 811 or another applicable process. Public utility markings do not identify every private line, structure, or improvement. To the fullest extent permitted by law, we are not responsible for damage to private or concealed items that were not disclosed, accurately marked, or reasonably detectable before the work begins.
7. Permits, Approvals, and Property Authority
Unless the written agreement specifically states otherwise, you are responsible for obtaining and maintaining any owner, tenant, neighbor, governmental, historic-district, homeowner-association, or other approval required for the work. You represent that you have the authority to authorize the Services and to allow access to the property.
We may rely on the information and authority you provide. If a permit, approval, or access issue delays or prevents work, we may reschedule, revise the scope, or charge reasonable costs and fees permitted by the written agreement or law.
8. Stump Grinding and Site Restoration
Tree removal does not include stump grinding, root removal, regrading, soil replacement, seeding, sod, landscaping, or restoration unless expressly stated in the written estimate. If stump grinding is included, the stump will be ground to the depth and area stated in the estimate, or, if not specified, to a depth and area reasonably appropriate for the equipment and site conditions.
Stump grinding can expose or disturb rocks, roots, buried debris, utility lines, irrigation, landscaping, soil, and nearby hardscape. Unless agreed otherwise in writing, resulting wood chips and soil may remain on site. Restoration, landscaping, and repair work are not included unless specifically described in a signed writing.
9. Wood, Debris, and Cleanup
Cleanup and debris removal are included only to the extent stated in the written estimate or agreement. Unless otherwise agreed, debris will be removed or processed in accordance with the approved scope. If you request that logs, wood chips, brush, or other material be left on site, you assume responsibility for its placement, use, disposal, and any risks it may present after our work is complete.
Requests for firewood length, log placement, mulch placement, hauling, or other special handling must be included in the written scope. We do not guarantee firewood dimensions, seasoning, usability, or suitability for any particular purpose unless expressly stated in writing.
10. Payment Terms
Payment is due as stated in the applicable estimate, invoice, work authorization, or other written agreement. Unless alternative arrangements are approved by us in writing, payment is due upon completion of the Services. We may require a deposit or progress payment for certain projects where stated in the applicable agreement.
You are responsible for providing accurate billing information and for promptly paying all undisputed amounts. Any late fee, returned-payment charge, collection cost, or attorney’s fee will apply only if stated in the applicable written agreement and permitted by law. Nothing in these Terms limits any right or remedy available under a separate signed agreement or applicable law.
11. Cancellations and Rescheduling
If you need to cancel or reschedule, please notify us as soon as possible. If the applicable estimate or work authorization provides a cancellation deadline or cancellation fee, that written provision controls. We may charge a reasonable cancellation, mobilization, or restocking fee only where disclosed in the applicable agreement and permitted by law.
We may reschedule or cancel Services when safety, access, weather, utility, permitting, payment, or other material conditions prevent work from proceeding. If work has begun or equipment and personnel have been committed in reliance on an approved project, you remain responsible for charges properly due under the applicable agreement.
12. Tree Health, Risk, and Service Limitations
Tree assessments, trimming, pruning, plant health care, and risk recommendations are based on conditions reasonably observable at the time of inspection. Trees are living organisms, and tree conditions can change because of weather, disease, pests, soil, root conditions, hidden decay, construction, age, or other factors. No inspection, recommendation, treatment, pruning service, or risk assessment can eliminate all risk or guarantee a particular outcome.
Unless expressly stated in a separate signed writing, we do not guarantee that a tree will survive, remain healthy, be free of pests or disease, or avoid future failure. We may recommend additional inspection, monitoring, treatment, removal, consultation, or other action, but the property owner remains responsible for making decisions about the property and for obtaining appropriate emergency assistance when conditions present an immediate danger.
13. Site Content and Intellectual Property
The Site and its text, images, logos, graphics, videos, designs, and other content are owned by or licensed to Trinity Tree Service LLC and are protected by applicable intellectual-property laws. You may view and use the Site for personal, non-commercial purposes related to evaluating or requesting our Services.
You may not copy, reproduce, republish, distribute, modify, create derivative works from, scrape, or otherwise exploit Site content without our prior written permission, except as allowed by applicable law. Our business names, marks, and logos may not be used in a manner likely to cause confusion or imply sponsorship or endorsement without written permission.
14. Third-Party Links and Communications
The Site may include links to third-party websites, maps, review platforms, social-media pages, payment portals, or other services. We do not control these third parties and are not responsible for their content, availability, security, products, services, or privacy practices. Your use of a third-party service is subject to that third party’s own terms and policies.
Electronic communications, including email and text messages, may be used to provide estimates, scheduling updates, invoices, service communications, and other information related to the Services. You are responsible for providing accurate contact information and for monitoring communications sent through the channels you authorize.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Trinity Tree Service and Trinity Tree Service will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost use, lost profits, loss of data, loss of opportunity, or diminution in value, arising from or related to the Site, Services, delay, or these Terms.
Any limitation of liability applicable to a particular project is governed first by the signed estimate, work authorization, or service agreement for that project. Nothing in these Terms limits liability that cannot lawfully be limited or excluded. The separate Website Disclaimer and Liability Notice provides additional information but is not a substitute for a project-specific signed agreement.
16. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles. Subject to any mandatory law or written agreement that provides otherwise, any dispute arising from these Terms, the Site, or the Services must be brought in the state or federal courts serving Georgia, and each party consents to that venue and jurisdiction.
Before initiating a formal proceeding, the parties should make a good-faith effort to discuss and resolve the dispute. This section does not prevent either party from seeking emergency or injunctive relief where legally available.
17. Changes to These Terms
We may update these Terms from time to time to reflect changes to our Site, Services, operations, or legal requirements. The revised Terms will be posted on this page with an updated Effective Date. Changes apply prospectively as permitted by law and do not alter the terms of an already-signed project agreement unless that agreement permits the change or the parties agree in writing.
18. Contact Information
For questions about these Terms, please contact Trinity Tree Service through the Site’s Contact page or by mail at 1007 Lower Creighton Rd, Cumming, Georgia, 30028.
Email: trinitytreeservicega@gmail.com
Telephone: (404) 838-3608
Website: https://trinitytreeservicega.com/